Effective Date: 30 July 2026
Water Works Plumbing NSW (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website.
Who We Are
Water Works Plumbing NSW
Website: https://waterworksplumbingnsw.au/
If you have any questions about this Privacy Policy or your personal information, please contact us using the contact details on our website.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Your name
- Email address
- Phone number
- Property address (where applicable)
- Details of your enquiry or plumbing service request
We also automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of your visit
How We Collect Information
We collect information when you:
- Complete our contact form.
- Call or email us.
- Request a quote.
- Browse our website.
- Interact with website features protected by Google reCAPTCHA.
How We Use Your Information
We use your personal information to:
- Respond to enquiries.
- Provide quotes and plumbing services.
- Communicate with you regarding your request.
- Improve our website and customer service.
- Protect our website from spam and abuse.
- Meet our legal obligations.
We do not sell your personal information.
Contact Forms
Our website uses Contact Form 7 to allow visitors to submit enquiries.
Information submitted through our contact forms is used solely to respond to your enquiry or provide the services you request.
Google reCAPTCHA
Our website uses Google reCAPTCHA to help protect against spam and automated abuse.
reCAPTCHA analyses visitor behaviour to determine whether interactions are made by humans. This may include collecting information such as your IP address, browser details, mouse movements and other technical information.
Use of Google reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.
Cookies
Our website uses cookies to improve functionality and user experience.
Cookies may be used to:
- Remember website preferences.
- Analyse website traffic.
- Support website security.
- Enable Google services such as reCAPTCHA.
You can disable cookies through your web browser, although doing so may affect website functionality.
Analytics
We may use website analytics services to better understand how visitors use our website.
Analytics data is collected in an aggregated form and is not used to personally identify visitors.
Cloudflare
Our website uses Cloudflare to improve website performance, reliability and security.
Cloudflare may process technical information such as IP addresses, browser information and security-related data in order to detect malicious traffic, prevent attacks and deliver website content efficiently.
Website Hosting
Our website is hosted by GoDaddy.
As part of providing hosting services, GoDaddy may process technical information necessary to operate and secure the website.
Disclosure of Information
We may disclose personal information where required by law or where necessary to:
- Provide requested services.
- Protect our legal rights.
- Respond to lawful requests from government authorities.
Data Security
We take reasonable steps to protect your personal information from unauthorised access, misuse, loss or disclosure.
However, no method of internet transmission or electronic storage is completely secure.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
Access and Correction
You may request access to the personal information we hold about you or request corrections if the information is inaccurate.
Please contact us using the details on our website.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated effective date.
Contact
Water Works Plumbing NSW
Website: https://waterworksplumbingnsw.au/
Please use the Contact page on our website for all privacy enquiries.
